We always aim to send your order out as soon as possible. Orders are normally dispatched within 24 hours of receipt. All deliveries require a signature. Please see below for further details.
Our Standard UK Delivery is £5.00 for Royal Mail Recorded Delivery and takes between 2-3 working days, (excluding Weekends & Bank Holidays).
Please note that all delivery methods require a signature on receipt. If you are out when the Royal Mail deliver your parcel, they should leave you a ‘Something for you’ card to collect the parcel from your local sorting office or rearrange delivery. In order to collect your parcel from the sorting office, you need to take proof of address with you.
To ensure the safe and undamaged delivery of your order, Royal Mail will not be able to leave your order 'in a safe place' at the address.
PO BOX ADDRESSES
We are unable to deliver to PO Box numbers, BFPO addresses, mail-forwarding addresses and temporary residence addresses.
Please note we are unable to deliver on Bank Holidays.
All orders come packed in our branded boxes, free of charge.
MISSING OR DAMAGED ITEMS
Please check your order as soon as you receive it. If your order is not as expected, please contact us as soon as possible with your order confirmation number at Tiger Eyes Hawkshead on 015394 36028 or 07940 343148 Or alternately you can email us at firstname.lastname@example.org Please allow 48hrs for us to respond to your email.